About Orbi First
What is Orbi First?Orbi First is a 3PL provider operating in North America (mainly in Canada). Orbi First enhances the external logistics process from the manufacturer up to the end-customer. Working with high technologies and constantly pushing them forward, Orbi First speeds up the whole logistic process while cutting down the needed ressources. And it makes all the difference. As a result, it will allow you, as a manufacturer, to be first, everywhere.
What are the innovatives solutions offered by Orbi First?Orbi First offers top 3PL solutions based on three main components: storage & warehousing, order fulfilment, post-purchase satisfaction.
Storage & WarehousingThanks to its highly innovative approach, Orbi First offers effective and low cost storage & warehousing solutions (multichannel plan) or even a Free storage & warehousing solution (Free plan). No matter the plan chosen: Orbi FIrst will lower your expenses while making the fulfillment of your orders faster and more efficient.
Order Fulfillment, Shipping & Delivery
Are the packages delivered by Orbi First?
Post-purchase SatisfactionThis optional service (available for free in the free plan) is highly recommended. Orbi First ensures the full satisfaction of your end-customers. This includes, but is not limited to, the following aspects:
- Customer Care Center
- Returns and products warranty management
- Products and brand awareness
Additional Services and SolutionsOrbi First offers additional and great solutions that are relative to the marketing of your products, such as products’ 3D rendering, products’ videos, cultural/geographical branding and marketing.
Products’ photography and videos
Geographical and cultural marketing
Channels, Integration, Technologies
What are the sales channels supported by Orbi First?With the Orbi First multichannel plan, you can virtually integrate most of the sales channels. The main sales channels include Walmart, Amazon, eBay, Alibaba and Aliexpress; as well as platforms and carts such as Shopify, Woocommerce, BigCommerce, etc. In all cases, the Orbi First staff will help you connect your sales channels under one sole dashboard.
Is the integration of other platforms and softwares to Orbi First easy?Of course it is. Orbi First manages a wide range of integrations. In addition to the previously mentioned sales channels and e-commerce plateforms, Orbi First integrates, among others, the following:
- major payment systems
- shipping carriers
- inventory management softwares
- any of your other system or software, on request
What technologies does Orbi First use?Orbi First uses different advanced technologies. This is achieved through partnerships, and also via research and development by Orbi First itself. As a result, everything is easier for you: you can monitor your sales online, in real time, from your dashboard. You have a global view, plus a precise view of every one of your customers’ orders and the fulfillment process engaged. And this, from the initiation of the order until the delivery, and even afterwards (post-purchase satisfaction). You even have the option to intervene manually from your dashboard. Once again, Orbi First’s system, allows you to connect all your sales channels to one sole dashboard. Plus, Orbi First is constantly pushing the limits of innovation and effectiveness, through technologies. Among many technological fields and aspects, Orib First is working with partners to enhance the following systems and technologies:
- Automated and 3D robotic warehousing;
- AI in delivery systems;
- AI in supply chain management.
Prices, and Free Plan
Prices, as well as the Free plan, will be explained to you during your first (free) consultation. A very important point to understand is that Orbi First does NOT charge hidden fees, nor surprise fees such as “setup”, software or monthly fees. If you use the multichannel plan instead of the free plan, you will see the price structure is designed in a concrete and smooth manner. It is easy to understand and integrate into your business management. Furthermore, accountability and analysis will probably be easier for you.
- Storage & Warehousing
- the entire reception process: [Free]
- shelving: [Free]
- storage: [Free]
- Order Fulfillment
- pick & pack: [Free]
- Shipping: [Free]
- Post-purchase Satisfaction: [Free]
- Only orders passed through other sales channels have a storage-warehousing and order fulfillment cost (and shipping): [Low Cost] by Orbi First.
- Otherwise, the whole process, including shipping, is Free
Need more information?
For more information, or to set your free consultation, please use the form at the bottom of this page. A specialist will get in contact with you shortly. We will work with you to determine whether Orbi First can be a good fit for your business and products.